We love to hear from you! If you have any question, special event, or specific ways in which we can help you please let us know! We aim to provide excellent attention to helping you have a great experience shopping with us.
Your order status can be tracked by using your customer account. Many items are custom made, handcrafted, and finished specifically for each order. Please note the specific shipping information in the description of the item you wish to purchase.
We require a street delivery address for delivery. Special shipping and delivery consideration is given to military addresses. We do not currently ship out of the United States.
LoveFeast Shop does not take any returns because we curate each item especially for you. Damaged items must be reported to LoveFeast Shop within 72 hours. We will happily and promptly replace any damaged item.
We do our best to create a special boutique experience for our customers. If you have any specific questions or assistance needs, we will be happy to try and fulfill them.
Velvet Decor Care and Storage:
All Hot Skwash products are made of the finest silk velvet, handstitched and artfully embellished to create a one-of-a-kind beautiful décor piece. Information on the proper care and handling of your velvet decor can be found on our Care and Storage Page.
“Great communication and customer service. So appreciated in these electronic times.” ~ Jill C.